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Terms and Conditions & Privacy Policy

**Terms and Conditions**

**Introduction**

These terms and conditions ("Terms") outline the rules and regulations for the use of CUC Medical and Aesthetics (hereinafter referred to as "the Clinic") website, located at [www.cuc.ie]. By accessing this website, you accept these Terms and agree to abide by them. If you do not agree with these Terms, please refrain from using our website.

 

**Appointment and Consultation**

1. **Booking Appointments**: All patients are required to book appointments in advance for consultations and treatments.
2. **Consultation**: New patients must complete a medical history form during their first appointment to aid in the consultation and treatment planning process.
3. **Cancellation Policy**: Please provide as much notice as possible if you need to cancel or reschedule your appointment.
4. **Fees**: Fees for consultations and treatments must be paid in full at the time of treatment.
5. **Refusal of Service**: The Clinic reserves the right to refuse service without providing a reason.

**Treatment and Refunds**

6. **Treatment Plans**: You will be informed of the full costs of any proposed and agreed-upon treatment plan, including maintenance treatments, before any treatment is administered.
7. **Results**: While we strive to provide excellent service, we cannot guarantee specific results, and we do not offer refunds if the results fail to meet your expectations.
8. **Packages**: All packages and treatments are non-refundable and non-transferable.

 

**Feedback**

9. **Feedback**: We value your feedback, both positive and negative. Your feedback helps us improve the quality of our services.

**Use of Personal Information**

10. **Privacy**: All patient information will be treated as confidential and protected in accordance with data protection legislation. Patient information will not be shared with third parties without written permission, and you will not receive unsolicited information from us.

**Website Usage**

11. **Cookies**: We use cookies on our website to enhance your browsing experience. By using our website, you agree to our use of cookies as per our Privacy Policy.
12. **Intellectual Property**: Unless otherwise stated, the Clinic and its licensors own the intellectual property rights for all material on the website.

**Liability Waiver**

By using the services of CUC Medical and Aesthetics, you hereby acknowledge and agree to the following:

1. You understand that the results of medical treatments and procedures may vary from person to person.
2. You agree to follow all post-treatment care instructions provided by the Clinic to ensure the best possible outcome.
3. You acknowledge that the Clinic has provided information, advice, and treatments based on their professional judgment and expertise.
4. You release the Clinic, its staff, and its affiliates from any liability for any adverse effects or complications that may arise from treatments.
5. You are responsible for any costs associated with emergency medical care that may be required due to complications from treatments received at the Clinic.

**General**

13. **Changes to Terms**: The Clinic reserves the right to amend these Terms and Conditions at any time. By continuing to use our services, you agree to be bound by the revised Terms.

**Contact Information**

If you have any questions or concerns about these Terms and Conditions, please contact us at

CUC Medial & Aesthetics, Caragh, Co kildare, W91FX7N. 

Contact No: +353892679228

Website: www.cuc.ie

Email: info@cuc.ie

These terms and conditions establish the rules and regulations governing the use of the CUC Medical website, located at cuc.ie.

By accessing this website, we assume that you accept these terms and conditions. If you do not agree to abide by all of the terms and conditions stated on this page, please refrain from using CUC Medical.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, as well as all Agreements: "Client," "You," and "Your" refer to you, the individual logging onto this website and adhering to the Company's terms and conditions. "The Company," "Ourselves," "We," "Our," and "Us" refer to our Company. "Party," "Parties," or "Us" refer to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of assisting the Client in the most suitable manner, for the express purpose of meeting the Client's needs in respect of the provision of the Company's stated services, in accordance with and subject to prevailing law in the Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are deemed interchangeable and therefore refer to the same.

Cookies:

CUC Medical ("us", "we", or "our") uses cookies on www.cuc.ie (the "Service"). By using the Service, you consent to the use of cookies.

 

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

 

What are cookies?

 

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

 

Cookies can be "persistent" or "session" cookies.

 

How CUC Medical uses cookies:

 

When you use and access the Service, we may place a number of cookies files in your web browser.

 

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

 

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

 

- Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

 

Third-party cookies

 

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

 

 

What are your choices regarding cookies?

 

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

 

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 

Where can you find more information about cookies

 

You can learn more about cookies and the following third-party websites:

 

We utilize cookies to enhance your experience while accessing CUC Medical, and by doing so, you agree to use cookies in accordance with CUC Medical's Privacy Policy.

Most interactive websites employ cookies to retrieve user details for each visit. Our website uses cookies to enable the functionality of certain areas, making it more convenient for visitors. Some of our affiliate/advertising partners may also employ cookies.

License:

Unless otherwise specified, CUC Medical and/or its licensors own the intellectual property rights for all material on CUC Medical. All intellectual property rights are reserved. You may access this material from CUC Medical for your personal use, subject to restrictions set forth in these terms and conditions.

You are prohibited from:

- Republishing material from CUC Medical
- Selling, renting, or sublicensing material from CUC Medical
- Reproducing, duplicating, or copying material from CUC Medical
- Redistributing content from CUC Medical

This Agreement commences on the date hereof.

Certain parts of this website provide users with the opportunity to post and exchange opinions and information in designated areas. CUC Medical does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of CUC Medical, its agents, and/or affiliates. Comments represent the views and opinions of the individuals who post them. To the extent permitted by applicable laws, CUC Medical shall not be liable for Comments or for any liability, damages, or expenses arising from any use or posting of Comments on this website.

CUC Medical reserves the right to monitor all Comments and to remove any Comments that are considered inappropriate, offensive, or that violate these Terms and Conditions.

You warrant and represent that:

- You are entitled to post Comments on our website and have all necessary licenses and consents to do so.
- The Comments do not infringe upon any intellectual property rights, including copyright, patent, or trademark rights of any third party.
- The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material that invades privacy.
- The Comments will not be used for solicitation, promotion of business, or commercial activities or unlawful activity.

By posting Comments on our website, you grant CUC Medical a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

- Government agencies
- Search engines
- News organizations
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses.
- System-wide Accredited Businesses, except for soliciting non-profit organizations, charity shopping malls, and charity fundraising groups that may not hyperlink to our website.

These organizations may link to our home page, publications, or other website information as long as the link is not deceptive, does not falsely imply sponsorship, endorsement, or approval of the linking party and its products/services, and fits within the context of the linking party's site.

We may approve other link requests from the following types of organizations:

- Commonly known consumer and/or business information sources
- Dot.com community sites
- Associations or other groups representing charities
- Online directory distributors
- Internet portals
- Accounting, law, and consulting firms
- Educational institutions and trade associations

We will consider and approve link requests from these organizations if we determine that: (a) the link would not negatively affect us or our accredited businesses; (b) the organization has no negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates for the absence of CUC Medical; and (d) the link is in the context of general resource information.

These organizations may link to our home page, provided that the link: (a) is not deceptive, (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services, and (c) fits within the context of the linking party

's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, please inform us by sending an email to CUC Medical. Include your name, your organization's name, contact information, the URL of your site, and a list of the URLs from which you intend to link to our Website. Please allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

- By using our corporate name
- By using the uniform resource locator being linked to
- By using any other description of our Website that makes sense within the context and format of content on the linking party's site

No use of CUC Medical's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames:

Without prior approval and written permission, you may not create frames around our Webpages that alter the visual presentation or appearance of our Website in any way.

Content Liability:

We shall not be responsible for any content that appears on your Website. You agree to protect and defend us against all claims arising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, criminal, or which infringes upon, violates, or advocates the infringement or other violation of any third-party rights.

Privacy:

Please read our Privacy Policy.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and our linking policy at any time. By continually linking to our Website, you agree to be bound by and follow these linking terms and conditions.

Removal of links from our website:

If you find any links on our Website that you consider offensive for any reason, please feel free to contact and inform us at any time. While we are not obligated to respond directly to you, we will consider requests to remove links.

We do not guarantee the accuracy, completeness, or availability of information on this website, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

- Limit or exclude our or your liability for death or personal injury
- Limit or exclude our or your liability for fraud or fraudulent misrepresentation
- Limit any of our or your liabilities in any way that is not permitted under applicable law
- Exclude any of our or your liabilities that may not be excluded under applicable law

The limitations and prohibitions of liability set forth in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

In addition:

- The content of the pages on this website is for general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, and it shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
- This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and CUC Logo. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of linked website(s).

Medical Disclaimer:

- Information provided on the site is for educational purposes only and does not substitute for professional medical advice.
- Consult a medical professional or healthcare provider for medical advice, diagnoses, or treatment.
- We are not liable for any risks or issues associated with using or acting upon the information on your site.

 

CUC Medical and Aesthetics:

Information:

- All patients are required to provide contact details, including address, telephone, and email, in order to secure an appointment.
- All clients will complete a medical history form at their first appointment, which is necessary to inform the consultation and treatment planning process.
- All information will be treated as confidential and protected in accordance

 with Data Protection legislation.
- Patient information will not be shared with third parties without written permissions, and you will not receive unsolicited information from us.
- You may choose to remove yourself from our mailing list at any time by unsubscribing.
- New Patient – Telephone Consultation: Calls may be recorded for training and record purposes.
- While telephone consultations are discouraged, we acknowledge some circumstances when this service may be helpful, particularly for patients traveling long distances. New patients seeking advice from a practitioner in a telephone discussion require a diary appointment of 30 minutes. Patients must be available at the time of the call. A charge of £150 is made, payable in advance, and it is non-refundable or redeemable against the cost of treatment.
- Appointments: Please provide as much notice as possible if you need to cancel or reschedule your appointment so that we may make the best use of our appointment diary.
- New patient Doctor’s Consultation Fee (Aesthetic – Medical Practitioner) is priced at €50. Medical consultations are priced from €75. These fees are payable upon booking and are non-refundable. Please note that the Clinical Director Consultation fee is not redeemable against the cost of treatment.
- CUC Aesthetics operates on a 3-working-day cancellation policy. If you do not attend a booked appointment and fail to advise us in advance, a €50 non-refundable booking fee will be charged to make another appointment. If we hold a deposit on account, this will be forfeited.
- If you are undergoing a course of treatment as part of a package and fail to attend or do not provide 3 working days’ notice of cancellation or change, the treatment will be forfeited.
- Please do NOT attend the clinic for an appointment if you are unwell. If you are unsure, please call and discuss. Many treatments are contraindicated if you are unwell; this includes colds, cold sores, or local skin infections.
- Routine review appointments are offered after treatment with Botulinum Toxin as a courtesy. If you are unable to attend the review appointment at 2-3 weeks, no additional treatment or ‘top-up’ is provided once the review period of 2-3 weeks has passed.
- New patients are seen for consultation and assessment; treatment is not recommended on the first visit to allow for an adequate cooling-off period but may be provided if the patient and practitioner deem it suitable.

Payment:

- Payment must be made in full at the time of treatment.
- The clinic accepts cash, major debit cards, and credit cards.
- A discretionary deposit may be taken for some treatments and in some circumstances.
- Our Physicians reserve the right to refuse service without providing a reason. Payment made for an appointment canceled by the physician will be refunded.


-Refunds:

Fees charged for treatment cover the delivery of a treatment and the accompanying service, which includes consultation and assessment, provision of information and advice, safe treatment with evidence-based products, follow-up appointments, and aftercare advice and support as appropriate. While we provide excellent service, including factual, honest, and ethical advice, safe treatment by experienced professionals, and the use of only the best products, we cannot guarantee specific results. Therefore, we cannot offer refunds if the results achieved fail to meet your expectations.
- All packages must be paid in full before treatment commences.
- All packages and treatments are non-refundable and non-transferable.

Packages:

- If a client fails to arrive for their appointment or provides less than 24 working hours' notice of cancellation, the session will be deducted from the course.
- Fees are non-refundable if an appointment is canceled less than 24 hours prior to the appointment.
- Fees are non-refundable after attendance and after availing our services.

Feedback:

- We appreciate any feedback, both positive and negative, as it is used to review and improve the quality of our service. You may submit feedback verbally, via email, via the clinic website, or via the Save Face website.

Use of Premises:

- CUC Medical is a private specialist service designed to function as a family practice, where patients are seen by specialists.
- We provide daily appointments to eliminate waiting times.
- Individual appointments must be booked for each person.
- Please select the booking category carefully, as there are different options. Choosing the wrong category may result in appointment cancellation.
- A 24-hour cancellation notice is required. After that, fees are non-refundable. If you do not attend a booked appointment or provide less than 24 hours' notice of non-attendance, a fee may be issued, or your future appointments may require approval from the CUC Medical Team.

PRIVACY POLICY: 

**CUC MEDICAL AND AESTHETICS CLINIC PRIVACY POLICY**

*Last Updated: [15/12/2023]*

**1. INTRODUCTION**

CUC Medical and Aesthetics Clinic ("we" or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal data.

**2. INFORMATION WE COLLECT**

We may collect various types of personal information, including but not limited to:

- Contact information (name, address, email, phone number)
- Personal and medical history
- Insurance information
- Financial information for billing purposes
- Photographs for medical assessment

**3. HOW WE COLLECT INFORMATION**

We may collect information through:

- Direct interactions: when you provide information during appointments, consultations, or through forms.
- Automated technologies: through our website, applications, or electronic communication tools.
- Third-party sources: when necessary for your healthcare, with your consent.

**4. PURPOSE OF INFORMATION COLLECTION**

We collect and process your personal information for the following purposes:

- Providing healthcare services
- Billing and payment processing
- Appointment scheduling and reminders
- Internal record-keeping
- Compliance with legal obligations

**5. SHARING AND DISCLOSURE**

We may share your personal information with:

- Healthcare professionals directly involved in your treatment
- Third-party service providers for specific clinic-related functions
- Legal and regulatory authorities when required by law

**6. DATA SECURITY**

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction.

**7. RETENTION OF PERSONAL DATA**

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws.

**8. YOUR RIGHTS**

You have the right to access, correct, or request deletion of your personal information. You may also object to certain processing activities.

**9. CHANGES TO THIS POLICY**

We may update this Privacy Policy periodically. The latest version will be published on our website.

**10. CONTACT US**

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [info@cuc.ie.

---

This Privacy Policy document contains types of information that is collected and recorded by CUC Medical and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in CUC Medical. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our webste

  • Improve, personalize, and expand our webste

  • Understand and analyze how you use our webste

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

 

Log Files

CUC Medical follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, CUC Medical uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of CUC Medical.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on CUC Medical, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that CUC Medical has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

CUC Medical's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

CUC Medical does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Introduction

Terms and conditions relating to the use of our website are outlined here.

Access to this web site is conditional upon your acceptance of and compliance with the terms, conditions, notices and disclaimers contained in this document (known as "Terms and Conditions"). Your use of, and/or access to, the site constitutes your agreement to the Terms and Conditions.

Dalys Lane Medical Centre reserves the right to amend the Terms and Conditions at any time. Since you are bound by these Terms and Conditions, you should periodically refer to them in this document and elsewhere on the site.

Copyright & Trade Marks

Intellectual property and restrictions on use of Content on the Site

All information, text, material, graphics and advertisements on the Site ("Content") are Copyright ©Dalys Lane Medical Centre its suppliers and/or licensors unless expressly indicated otherwise on the Site.

You must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Content in any way except as expressly provided for on the Site or expressly authorised in writing by Dalys Lane Medical Centre. Strictly on the condition that you keep all Content intact and in the same form as presented on the Site (including without limitation all copyright, trade mark and other proprietary notices and all advertisements), you may:

  • using an industry-standard Web browser, download and view the Content for your personal, non-commercial use, or

  • if you are an Internet service and/or access provider, supply the Content to your subscriber.

You must not use the Site in any manner or for any purpose which is unlawful or in any manner which violates any right of Dalys Lane Medical Centre or which is prohibited by the Terms of Use.

Trade Marks of Dalys Lane Medical Centre

All trade marks displayed on the Site are trademarks of Dalys Lane Medical Centre or their respective owners. Nothing contained on the Site should be construed as granting any license or right of use of any trademark displayed on the Site without the express written permission of Dalys Lane Medical Centre  or third party owner.

Links

The Site contains hyperlinks and other pointers to Internet web sites operated by third parties. These linked web sites are not under the control of Dalys Lane Medical Centre, and Dalys Lane Medical Centre is not responsible for the contents of any linked web site or any hyperlink contained in a linked web site. Dalys Lane Medical Centre  provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked web site by Dalys Lane Medical Centre.

Limitation of Liability

Under no circumstances (including but not limited to any act or omission on the part of Dalys Lane Medical Centre) will Dalys Lane Medical Centre be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the Site or any Content. You expressly acknowledge and agree that Dalys Lane Medical Centre does not exert control over users of the Site (including individuals referred to on the Site as guests and experts) and is not liable either for their opinions or their behaviour including any information and/or advice and any defamatory statements or offensive conduct.

Payments

You are liable for all transactions carried out by you or by anyone carrying out a transaction with your authority or express or implied consent, regardless of when the transaction is processed to your account.

You should check your statements and records carefully. If you believe a transaction is wrong or unauthorised you should contact us immediately.

Website Availability

We will make all reasonable effort to ensure that the Site is available 24 hours a day, seven days a week. However, electronic services are subject to interruption or breakdown. Therefore, access to our web site is offered on an "as is" and "as available" basis only.

Other

This agreement will be governed by and construed in accordance with the laws of Ireland. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement, which will continue in full force and effect.

All rights not expressly granted herein are reserved.

Acceptance of Terms and Conditions

Your use of this web site indicates your agreement to be bound by the Terms and Conditions.

These terms and conditions outline the rules and regulations for the use of CUC Medical's Website, located at cuc.ie.

By accessing this website we assume you accept these terms and conditions. Do not continue to use CUC Medical if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing CUC Medical, you agreed to use cookies in agreement with the CUC Medical's Privacy Policy. 

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, CUC Medical and/or its licensors own the intellectual property rights for all material on CUC Medical. All intellectual property rights are reserved. You may access this from CUC Medical for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from CUC Medical

  • Sell, rent or sub-license material from CUC Medical

  • Reproduce, duplicate or copy material from CUC Medical

  • Redistribute content from CUC Medical

 

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. CUC Medical does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of CUC Medical,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, CUC Medical shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

CUC Medical reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

 

You hereby grant CUC Medical a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

 

Hyperlinking to our Content

 

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

 

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

 

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;

  • dot.com community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law and consulting firms; and

  • educational institutions and trade associations.

 

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of CUC Medical; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to CUC Medical. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

 

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

 

No use of CUC Medical's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read our Privacy Policy

 

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

 

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

 

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

In addition to above: 

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and Ashbourne Family Practice Logo. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  5. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  6. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

CUC Medical and Aesthetics:

Information

  • All patients are required to provide contact details; including address, telephone and email in order to secure an appointment.

  • All clients will complete a Medical history form at their first appointment, this is necessary to inform the consultation and treatment planning process.

  • All information will be treated as confidential and protected in accordance with Data Protection legislation

  • Patient information will not be shared with third parties without written permissions and you will not receive unsolicited information from us.

  • You may choose to remove yourself from our mailing list at any time, by unsubscribing.

New Patient – Telephone Consultation

Whilst telephone consultations are discouraged, we acknowledge some circumstances when this service may be helpful; particularly for our patients who will be travelling long distance. New patients, seeking advice from a practitioner in a telephone discussion, require a diary appointment of 30 minutes. Patients must be available at the of the call. A charge of £150 is made, payable in advance, this is non-refundable or redeemable against the cost of treatment.

Appointments

  • Please provide as much notice as possible, if you need to cancel or reschedule your appointment, so that we may make best use of our appointment diary.

  • New patient Doctor’s Consultation Fee (Aesthetic – Medical Practitioner) are priced at €50. Medical consultations are priced from €75. These are payable on booking and are non-refundable. Please note that Clinical Director Consultation fee is not redeemable against the cost of treatment.

  • CUC Aesthetics operates a 3 working day cancellation policy. If you do not attend a booked appointment, and fail to advise us in advance, a €50 non-refundable booking fee will be charged to make another appointment. If we hold a deposit on account this will be forfeited.

  • If you are undergoing a course of treatment as part of a package, and fail to attend or do not provide 3 working days’ notice of cancellation or change, the treatment will be forfeited.

  • Please do NOT attend the clinic for an appointment if you are unwell. If you are unsure, please call and discuss. Many treatments are contraindicated if you are unwell; this includes colds, cold sores or local skin infections.

  • Routine review appointments are offered after treatment with Botulinum Toxin as a courtesy. If you are unable to attend the review appointment at 2-3 weeks, no additional treatment or ‘top up’ is provided once the review period of 2-3 weeks has passed.

  • New patients are seen for consultation and assessment; treatment is not recommended on the first visit, to allow adequate cooling off period, but may be provided if the patient and practitioner deem suitable.

Payment​

  • *These are payable on booking and are non-refundable. Please note that Clinical Director Consultation fee is not redeemable against the cost of treatment.

  • You will be advised of the full costs of any treatment plan proposed and agreed, including that of any maintenance treatment, before any treatment is undertaken.

  • Payment is taken, in full at the time of treatment.

  • The clinic accepts cash, or major debit and credit cards.

  • A discretionary deposit will be taken for some treatments and in some circumstances.

Refunds

Fees charged for treatment are for the delivery of a treatment and the accompanying service, which is inclusive of;

  • consultation and assessment

  • provision of information and advice

  • safe treatment with evidence based products

  • follow up appointments and aftercare advice and support as appropriate

Whilst we undertake to provide excellent service; factual, honest and ethical advice, safe, expert treatment in experienced hands and only the best products, we cannot guarantee your results and cannot offer refunds if the results achieved fail to meet your expectations.

All packages are to be paid in full before treatment commences.

All packages and treatments are non-refundable and non-transferable

Packages

If a client fails to arrive for their appointment, or provides less than 3 working days’ notice of cancellation, the session will be deducted from course.

Feedback

Any feedback is much appreciated, both positive and negative. Feedback is used to review and improve quality of service. You may submit feedback verbally, via email, via the clinic website or via the Save Face website.

CUC Medical Team

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